In 2009, the software testing and QA client industry user survey investigated over 800 contracts held by 2,400 of the top spending banking corporations and organizations globally.
Key findings include:
• Top honored firms included more Chinese suppliers in the last 12 months. In 2008, six of the top 10 software testing and QA firms were located in Russia and Eastern Europe. In 2009, several Chinese firms skyrocketed to the top ranks, surpassing both Indian and Russian competitors.
• Vendor dissatisfaction is uncommon in the software testing and QA services industry among top ranked suppliers, in particularly, strong dissatisfaction is uncommon in information technology outsourcing (ITO) sector, occurring in only 8.1% of technology-related industry’s client types, 16.3% in software and high tech company clients directly, and 21.3% of non-tech industry clients globally.
• Russian software testing and QA outsourcers surpassed Indian and other offshore firms in client experience.
• US clients are among the most satisfied with offshore software testing and QA services delivery from India and increasingly China (satisfaction with Chinese suppliers up 87.5% since 2007).
• Strong dissatisfaction with offshore outsourcing vendors was less than 8.8% of all surveyed clients with 2009 projects involving testing, QA and related outsourced software functionalities.
• Comprehensive services vendor arrangements from a comprehensive/end-to-end software testing vendor produce the highest satisfaction rates.
• Single vendors offering comprehensive QA services to software testing clients ranked highest in the overall survey by clients.
Innovation, trust, reliability and customization are the most important attributes influencing software testing and QA client’s satisfaction with their 2009 outsourcing providers.
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Tag: software outsourcing
China’s software industry received RMB589.1 billion in business revenue in the first eight months of this year, reflecting an increase of 21% year on year.
However, the growth rate was 1.1 percentage points less than that in the first seven months of this year and 11.4 percentage points below the rate in the corresponding period of last year.
In August, the country’s software sector realized an income of RMB75.19 billion, up 13.2% from a year earlier.
The growth rate was 19.2 percentage points lower than the rate in the same period of last year and 6.8 percentage points less than the rate in July. continue reading…
Even as the employment market looks bleak in many sectors, software developers from across the globe continue to see favorable hiring prospects.
Data from oDesk shows increasing demand for roles such as Facebook developers and PHP developers to work on a variety of projects.
In a column on InternetEvolution.com, Xuefei (Michael) Peng describes how China is gaining on India in the realm of outsourced software development services.
The market for software outsourcing in China could reach $9 billion by 2012, and the industry has grown more than 40 percent over the past three years, Peng writes.
However, some of the challenges faced by the country’s software outsourcing providers in the next few years include managing quality, maintaining talent levels and handling growth, he adds. continue reading…
Outsourcing is an option for managing internal tasks. A staffing tool, outsourcing is an arrangement whereby an organization contracts with another organization to perform tasks or functions traditionally handled by internal staff (Boone and Kurtz, 1999).
When an organization decides that more personnel are needed, it must first decide whether to hire more employees, contract workers, or outsource the functions. The focus is on efficiency and cost-effectiveness when deciding whether to outsource. This decision-making process involves internal analysis and evaluation, needs assessment and vendor selection, and implementation and management. continue reading…
The Global IT Outsourcing Summit has successfully held 6 sessions. Dedicated to be professional, international and market-oriented, the Summit aims to open channels for dialogues, and share experiences of development and success. The Summit also strives to present a comprehensive image of “Shanghai Software”, and promote the export of software and information services.
The 2009 Summit will take the theme of “Information, Responsibility and Cooperation”, focus on the negative impact brought by the global financial crisis and seek new opportunities for the development of IT outsourcing. It is committed to injecting confidence, enhancing responsibility and seeking more cooperation as well as showcasing the potential of the software industry against the crisis. Policy incentives will be explained to strengthen the spirit of innovation and offer business opportunities for companies to outsurvive difficulties. continue reading…
As the global economy slows, many business software companies are seeing fewer sales opportunities as businesses cut software budgets and delay purchases. Despite the current economic climate, there is still a large and growing market for business software in China. An increasing number of US software companies are focusing on China market entry strategies and leveraging the knowledge of Chinese software outsourcing companies to aid with China market entry.
A recent study sponsored by Dextrys titled Marketing Business Software in China discusses the Chinese market for US business software. The key findings from the study are: continue reading…
India may still be the dominant destination in outsourced software development services. But it’s becoming a booming business in China. Earlier this year, the government chose 20 cities as outsourcing hubs to attract more international investment and provided them with tax breaks, labor hours systems and employment subsidies.
Over the past year, government-backed initiatives have seen software outsourcing organizations expand from Beijing and Shanghai into other cities including Shenyang, Chengdu and Jinan. continue reading…
The on-going economic crunch has left businesses across the globe looking for ways and means to get quality work at lower costs. In such difficult times, outsourcing services software development has been vouched for by many companies including Fortune 500 companies.
Are you interested in finding a software development company? Have you constantly tried to locate an expert in software development and none of the existing companies seem to measure up to your expectations? If your answer to either of these two questions is affirmative, then perhaps you might be interested in reading more on the subject. In this article, you can discover plenty of tips on choosing the right software development company and what should you expect. continue reading…
China’s Ministry of Industry and Information Technology has published a report on the country’s software industry and states that China’s software exports increased by 54.2% in the first five months of 2009 over the previous year.
Statistics show that from January to May 2009, China’s software industry realized accumulated revenue of CNY329.14 billion, a year-on-year increase of 23.3%, but the growth rate was 5.7% lower than that of the last year.
From January to May 2009, revenue from software products was CNY115.22 billion, accounting for 35% of the total revenue of the software industry. The software products revenue increased by 24.2% year-on-year, but the growth rate was 0.8 percentage points lower than that of the last year. continue reading…
According to the latest statistics provided by China’s Ministry of Industry and Information Technology, China’s software export reached USD4.93 billion in the first four months of 2009, a year-on-year increase of 48.2%.
The growth rate is said to be at the same level as that of the first three months, but 6.7% lower than the same period of last year.
Of the total value of exports, USD380 million was from the software outsourcing sector, a year-on-year increase of 25.8%, but the growth rate was 4.4% lower than that of the first three months. continue reading…
