The 2009 European Outsourcing Summit, part of IAOP’s world-renowned Outsourcing World Summit Series, now in its 13th year, is the field’s leading global conference series for defining and shaping the future of outsourcing as a management practice. 
Given the global economic crisis that is affecting every corner of the business world, the ideas to be shared at this year’s Summit are of particular importance and will enable your organization to: Structure, negotiate and renegotiate outsourcing, shared services and global business operations that work during both crisis and recovery; Create flexible, quickly-changeable business processes that can handle today’s levels of volatility; Strengthen its global portfolio of capabilities and talent; Establish relationship governance models to ensure that all parties - customers, providers and advisors - can work together to create shared success.